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1. Data controller
The data controller for personal data collected through the Website is Agencia COMMO, with Tax ID number 32074881R and contact email address hola@agenciacommo.com.
2. Purpose of processing
Personal data collected through the forms on the Website or by email will be used for the following purposes:
• To respond to queries, requests, or quotes made by users.
• Managing the commercial relationship and the provision of the contracted services.
• Sending informative or commercial communications related to the services of Agencia COMMO, provided that the user has given their express consent.
• Improving the user experience and the quality of the services offered.
3. Legitimacy
The processing of data is based on the user's consent, the execution of a contract, or the fulfillment of legal obligations, as applicable.
4. Data retention
Personal data will be kept for the time necessary to fulfill the purpose for which it was collected or for as long as the commercial or contractual relationship with the user is maintained. Subsequently, it will be kept blocked for the periods required by applicable legislation.
5. User rights
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, and portability of their data by sending a written request to the email address hola@agenciacommo.com, stating the reason for their request and attaching a copy of their identity document.
6. Data communication
Data will not be communicated to third parties except where legally required or when necessary for the proper provision of the contracted services (for example, technology providers or collaborators under confidentiality agreements).
7. Security measures
Agencia COMMO adopts the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing or access, in accordance with current data protection regulations.
8. Cookie policy
The website www.agenciacommo.com uses its own and third-party cookies for technical, analytical, and personalization purposes, with the aim of improving the user experience and optimizing the functioning of the site.
What are cookies?
Cookies are small files that are stored on the user's device and allow their browsing to be recognized and a more personalized service to be offered.
Types of cookies used
• Technical cookies: necessary for the basic functioning of the site and session management.
• Analytical cookies: these allow us to analyze user traffic and behavior in order to improve the website.
Cookie name: Google Analytics
Cookie description: Google Analytics is a simple and easy-to-use tool that helps website owners measure how users interact with the site's content.
Cookie duration: 2 years
MORE INFORMATION: Google Analytics – Use of cookies
Cookie management
Users can accept, reject, or configure cookies through the initial banner or by configuring their browser settings.
More information on cookie management in the main browsers:
• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge
