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1. Data Controller
The data controller for the personal data collected through the Website is Agencia COMMO, with Tax ID 32074881R and contact email hola@agenciacommo.com.
2. Purpose of processing
Personal data collected through the Website’s forms or via email will be used for the following purposes:
• To respond to inquiries, requests, or quotes submitted by users.
• To manage the business relationship and the provision of contracted services.
• To send informational or commercial communications related to Agencia COMMO’s services, provided the user has given their express consent.
• To improve the user experience and the quality of the services offered.
3. Legal Basis
The processing of data is based on the user’s consent, the performance of a contract, or compliance with legal obligations, as applicable.
4. Data Retention
Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected or for as long as the commercial or contractual relationship with the user continues. Thereafter, it will be retained in a blocked format for the periods required by applicable law.
5. User Rights
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability by sending a written request to hola@agenciacommo.com, stating the reason for their request and attaching a copy of their ID.
6. Disclosure of Data
Data will not be disclosed to third parties except where required by law or when necessary for the proper provision of the contracted services (for example, technology providers or contractors bound by a confidentiality agreement).
7. Security Measures
Agencia COMMO implements the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, or unauthorized processing or access, in accordance with current data protection regulations.
8. Cookie Policy
The Website www.agenciacommo.com uses first-party and third-party cookies for technical, analytical, and personalization purposes, with the aim of improving the user experience and optimizing the site’s performance.
What are cookies?
Cookies are small files stored on the user’s device that allow us to recognize their browsing activity and provide a more personalized service.
Types of cookies used
• Technical cookies: necessary for the basic functioning of the site and session management.
• Analytical cookies: allow us to analyze traffic and user behavior to improve the website.
Cookie name: Google Analytics
Cookie description: Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with the site’s content.
Cookie duration: 2 years
MORE INFORMATION: Google Analytics – Use of cookies
Cookie management
Users can accept, reject, or configure cookies via the initial banner or through their browser settings.
More information on cookie management in major browsers:
• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge
